The Irish Fairy Door Company website (theirishfairydoorcompany.com) is for your personal use subject to these terms and conditions. By accessing
and using the website you agree to be bound by these terms and conditions. These terms and conditions do not affect your statutory rights.
To register with The Irish Fairy Door Company website you must be over eighteen years of age. You must ensure that the details provided by you
on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provided
When you register to use The Irish Fairy Door Company website you will be asked to create a password. You must keep this password confidential
and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your
password. If you know or suspect that someone else knows your password you should notify us by contacting [email protected]
immediately. If The Irish Fairy Door Company has reason to believe that there is likely to be a breach of security or misuse of the website,
we may require you to change your password or we may suspend your account in accordance with paragraph 5 below.
The content of The Irish Fairy Door Company website is protected by copyright, trademarks, database and other intellectual property rights. You
may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on The Irish Fairy Door
Company website without written permission from The Irish Fairy Door Company.
The Irish Fairy Door Company may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations
under these terms and conditions.
6.1. Products for sale on The Irish Fairy Door Company website are not toys. Small items may present a choking hazard for children under 3 years
6.2. The door colour represented on screen may vary slightly due to differing screen resolutions. The door shape and embellishments may vary from
those depicted as each item is handmade and handcrafted.
6.3. The placing and fixing of the door is the customer’s responsibility. The Irish Fairy Door Company accepts no responsibility for damage created
to personal property through the use, placement or fixing of the product.
Our acceptance of an order takes place on conclusion of payment through PayPal, at which point the purchase contract will be made and you will
be charged for your order.
We want you to be entirely satisfied with your purchase. If for any reason this is not the case, we will gladly exchange or refund your purchase
according to our exchange or refund policy detailed below.
8.1. To request an exchange or refund for all or part of your purchase, simply return the item/s in their original condition and packaging within
7 business days of receipt, quoting your name, email address, invoice number and contact number as well as reason for return. The original
delivery charge for any order is not refundable. The new delivery charge for an exchange item will be charged at our usual shipping rates.
The return delivery charge for a refunded item is the responsibility of the sender.
8.2. Please be sure to pack your items carefully for postage as we are not responsible for any merchandise damaged or lost via return delivery.
We recommend registered post.
8.3. The address for an exchange or refund is:
The Irish Fairy Door Company, Returns Department, Unit 15 Fonthill Business Park, Dublin 22, Ireland
8.4. Please note that our products are not toys. They are not designed to be handled and are for display/decoration purposes only. They can break
if used in a rough manner. Our exchange or refund policy does not cover breakages from rough usage.
These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of Ireland and any disputes will be decided
only by the Irish courts.
10.1. We are not liable for any loss or damage caused by third parties, or responsible for any delays in delivery due to unforeseen circumstances.
10.2. Delivery will be made to the address specified by you on the completed order form. You have the option to add special delivery requests and
while we make every effort to deliver your goods according to these requests, we will not be liable if we fail to do so due to circumstances
beyond our control.
10.3. International deliveries may incur import fees, taxes, customs duties or other charges applied by institutions and organizations other than
The Irish Fairy Door Company and these are the sole responsibility of the customer.
11.1. All prices quoted on The Irish Fairy Door Company website are in Euros. Using PayPal lets you pay in the Euro price converted to your currency.
11.2. The Irish Fairy Door Company reserves the right to change the pricing at any time without notice.
Our checkout supports payment from all major credit cards. We also accept payment from PayPal (www.paypal.com). Once you register your free
account with PayPal, you can use your bank account, debit and credit cards to make payments by adding them to your account and choose how to
pay each time you shop online.
In the event that a product is mistakenly listed at an incorrect price, The Irish Fairy Door Company reserves the right to refuse or cancel any
orders placed for product listed at the incorrect price. The Irish Fairy Door Company reserves the right to refuse or cancel any such orders
whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and
your order is cancelled, The Irish Fairy Door Company shall issue a credit to your credit card account in the amount of the incorrect price.
The Irish Fairy Door Company is committed to protecting your privacy. If you have any requests concerning your personal information or any queries
with regard to our processing please contact us at [email protected]
The Irish Fairy Door Company collects the details provided by you on registration together with information we learn about you from your use of
our service and your visits to our web site and other sites accessible from them. We also collect information about the transactions you undertake.
We may collect additional information in connection with your participation in any promotions or competitions offered by us and information
you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use which enables us to
improve the service we provide.
We will use your information to provide and personalize our service. We will also use your contact details to communicate with you. We may use
your information to send you offers and news about The Irish Fairy Door Company products and services. We may contact you by post, email, or
telephone for these purposes. We may also contact you by newsletter and if you wish you can select to be removed for the list. Please note
that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons
relating to our service.
We will never pass your personal data to any third party, except for any successors in title to our business and suppliers that process data on
our behalf. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put
in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
In some cases we may use service providers to help us process or fulfil your orders, perform customer service, business analyses or quality control,
and consequently we may share your contact information with these service providers. In such cases, we require these service providers to enter
into agreements with us regarding the confidential handling of your information. We do not hold any credit card, debit card or bank account
details on any transaction on this website as this is all handled by PayPal. The merchant account is operated by CEBL Limited who are
the merchant of record.
using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their
“Cookies” are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser.
for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to
enable traffic monitoring.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you
would like a copy of the information held on you please write to The Irish Fairy Door Company, 3 St Anthony’s Avenue, Clondalkin, Dublin 22.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the
above address or at [email protected] We will promptly correct any information found to be incorrect.
We take your security seriously. At no time is your credit card or debit card information ever stored on our servers. To complete your payment,
you will be transferred to a third-party payment services provider that operates under strict Payment Card Industry Data Security Standards
(PCI-DSS). Our third-party payment services providers are SagePay (http://www.sagepay.ie/about-us) and PayPal. The payment pages are encrypted
using 128-bit SSL certificates. In addition, the secure payment server uses the 3D secure protocol that enables the secure processing of payment
card transactions over the internet. You can be completely assured that nothing you pass to Sage Pay’s servers can be examined, used or modified
by any third parties attempting to gain access to sensitive information.